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Profitt Report: How to fight robocalls

According to a recent Consumer Reports survey, at least 62 percent of AT&T, CenturyLink and Verizon customers reported receiving six or more robocalls per week. Photo credit: MGN

A federal judge this June ordered Dish Network to pay a $280 million fine for making millions of illegal robocalls to numbers on the National Do-Not-Call Registry. According to a recent Consumer Reports survey, at least 62 percent of AT&T, CenturyLink and Verizon customers reported receiving six or more robocalls per week. And the problem has gotten worse - now consumers are being bombarded by these calls straight to their cell phones. For calls that aren’t bypassing the ring, phone carriers are now offering different tools to help.

At&T has a free app for its customers that automatically blocks scam calls for iPhones 6 and higher and Androids that can use AT&T HD Voice.

T-Mobile offers free scam call-blocking

And Sprint and Verizon have apps that display the caller’s name on your incoming screen for callers who are not already in your Contacts List.

Verizon has also made it easier to sign up with the popular robocall blocker, Nomorobo.

Consumer Reports recommends that consumers closely evaluate what kind of information they’re willing to disclose to prevent robocalls - so look at the terms and conditions when signing up. Another way consumers can fight back - report robocalls to the FTC. Just write down the number and enter it at Complaints.DoNotCall.Gov. To learn more about the steps you can take to protect yourself from robocalls, visit EndRobocalls.org.

All Consumer Reports material Copyright 2017 Consumer Reports, Inc. ALL RIGHTS RESERVED. Consumer Reports is a not-for-profit organization which accepts no advertising. It has no commercial relationship with any advertiser or sponsor on this site. For more information visit consumer.org.

The Profitt Report wants to hear from you - please send consumer questions and story ideas to ProfittReport@WSMH.com

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