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Profitt Report: Car care event looking to empower women in the repair shop

Photo credit: Andrew Fergerson

Nothing hurts quite like an unexpected car repair bill. However, when you’re unsure if your mechanic is charging you a fair price, the experience is even more disheartening.

A study by Northwestern University’s Kellogg School of Management, along with Auto MD, finds women might be paying too much for car repairs.

In an experiment, women were quoted a higher price more often than men if they indicated they had no idea what they should be charged. However, well-informed women were a different story; they received similar quotes as men.

“I feel sometimes intimidated about things I don't know, then I feel more empowered when I learn about it,” said Angela Meuhlen of Frankenmuth and a customer at Jawz Auto in Clio.

Jawz Auto is looking to empower women to feel confident in the repair shop.

“I just want to make sure women are knowledgeable when they're out on the road when their engine light comes on, what to do,” said Kathleen White, owner of Jawz Auto.

White came up with a plan: a free event called Lipstick and Dipsticks.

“I wanted to have women come in on that night, listen to a mechanic, speak to a mechanic, learn the logistics of their car, how to change a tire if they're in an emergency, emergency kits, how to talk to your tech, how to recognize problems,” she said.

Lipstick and Dipsticks will be held at 6 p.m., June 12 at Jawz Auto, 11412 N. Saginaw Road in Clio.

The Profitt Report wants to hear from you - please send consumer story ideas and questions to ProfittReport@WSMH.com

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